Terms of Service

Last updated November 2026

These terms apply when you book an appliance repair with Omnifix Appliance Care, whether through this website or by phone. Booking a service means you accept them.

Who we are

Omnifix Appliance Care is an independent appliance repair business at No. 127, C Block, Sathyanagar, Mysuru, Karnataka 570019, registered under Udyam Registration UDYAM-KR-22-0165057. We are not an authorised service centre for any brand and have no affiliation with any manufacturer.

What we do

We provide doorstep repair, servicing, installation and uninstallation for washing machines, refrigerators, air conditioners, ovens, microwaves and televisions, as well as plumbing, carpentry and electrical work that are out of the manufacturer's warranty. We work in Mysuru and the areas immediately around it.

Booking a service

• A booking made through this website or by phone is a request. It becomes confirmed only when we call you back and agree a time.
• You must give an accurate address, PIN code and a reachable mobile number. We cannot attend a booking we cannot locate or confirm.
• Someone over the age of 18 must be present at the address during the visit.

Inspection and pricing

• Our technician inspects the appliance first and then quotes the cost of the repair, including parts.
• No work begins and no part is replaced without your approval of that quote.
• If a visit or inspection charge applies, the amount is told to you on the phone before a technician is sent.
• If you decline the quoted repair, only the visit charge, if any, is payable.
• Prices vary by fault and by the parts needed, so we do not publish fixed rates.

Payment

Payment is due once the work is completed and tested. We accept cash, UPI, debit card, credit card and net banking.

Warranty on our work

• Repairs carry a 90 days warranty from the date of service.
• The warranty covers the same fault recurring on the same appliance. We attend to it again at no labour cost.
• The warranty does not cover a new or unrelated fault, physical damage, water or fire damage, power surge damage, misuse, or any work carried out on the appliance by another party after our visit.
• Spare parts carry whatever warranty the part supplier provides, which may differ from ours. The technician tells you this at the time of fitting.

Appliances under manufacturer warranty

We service out of warranty appliances. If your appliance is still under the manufacturer's warranty you should approach the brand directly, because a repair by an independent provider can void that warranty. If you ask us to proceed anyway, you do so with that understanding.

What we are not responsible for

• Pre-existing damage or wear not caused by our work.
• Faults that develop later and are unrelated to the repair carried out.
• Appliances that cannot be repaired economically. In that case we tell you so and charge only the visit charge, if any.
• Any indirect or consequential loss, such as spoiled food or lost time, arising from an appliance failure.

Cancellation

You may cancel a booking at any time before the technician arrives, at no cost. Please call us so we do not send someone. Cancellation and refunds are covered in our Refund and Cancellation policy.

Website content

The text and images on this website belong to Omnifix Appliance Care and may not be copied or reused without permission. Brand names mentioned belong to their respective owners and are used only to describe the appliances we service.

Governing law

These terms are governed by the laws of India. Any dispute is subject to the jurisdiction of the courts at Mysuru, Karnataka.

Contact

Call 080 6940 9364 or email omnifixappliancecare22@gmail.com.